Fingerprint recognition this option is currently unavailable I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. Aug 28, 2023 · It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Update or Reinstall the Fingerprint Driver: Feb 19, 2024 · Let the Fingerprint scanner dry thoroughly, and then check the Fingerprint recognition function again. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. See full list on windowsdigitals. Change your PIN. Press Windows key + I to open Settings. The settings menu simply shows beneath them "This option is currently unavailable". Jan 18, 2025 · Fingerprint Recognition Option in setting shows option is currently unavailable. my problem is how to change the pin complexity since i only wanted a 4 digit code instead of the 6 which it now ask. Aug 30, 2021 · fingerprint in windows hello says : this option is currently unavailable this is what it say. Check if the Windows Hello option is now working. Reinstall fingerprint software. Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. Apr 2, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Oct 4, 2023 · Next, select Sign-in Options. 239) is connected to a domain hosted on my local network. Our Company News Investor Relations Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Hello Team, I'm unable to use the Fingerprint and the face recognition option and it says Fingerprint and Face recognition option is currently unavailable, Tried installing drive but didn't worked out. I had mine set to Enabled. Repair System Files. The same thing is on my admin and regular user acc, both in domain. On the Accounts window, select Windows Hello Fingerprint, and then click Set up. Before computers were added to the Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. I update driver , uninstall and reinstall the fingerprint device , and go to BIOS settings but I don't see the restart fingerprint device on bootup ( or something like this , there is nothing ) Jul 22, 2023 · For some reason, my laptop hasn't let me sign in with a fingerprint in the past few days. I tried it out, but my fingerprint sensor sadly still isn't working. Make sure convenience PIN sign-in is enabled if it’s still grayed out. If the website doesn't work properly without JavaScript enabled. Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. Right-click the Windows Start menu, and go to Settings > Accounts > Sign-in options. Go back to Settings, Accounts, and select Access Work or School. msc. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). Check if your device supports a fingerprint reader. Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM Check if your device supports a fingerprint reader. Jul 24, 2022 · I had to select Notebook above because laptop was not an option. However, when I went into the options to reset it, I received "this option is currently unavailable" for the Face, Fingerprint, and PIN options (even though the fingerprint AND PIN still work to sign Apr 17, 2024 · Expand Fingerprint recognition, look at the Set up another finger section, then click on the Add a finger button. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. " Underneath there is an exclamation mark with "something went wrong Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and May 11, 2020 · i have the same problem with all options unavailable. To do this, select Start > Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) > Add another. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Then windows + L key to go out, and you can choose a pin to re-enter. Aug 6, 2023 · When attempting to use the scanner and facial recognition is says " This option is currently unavailable - click to learn more > We couldn't find a camera compatible with Windows Hello Face " for facial recognition and " This option is currently unavailable - click to learn more > We couldn't find a fingerprint scanner compatible with Windows Jan 7, 2024 · Hello. I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Run the dedicated troubleshooter Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Nothing worked it still says that the option is currently unavailable. Ensure all drivers are updated. Option for biometric in Group policy management is enabled and is distributed to users. Here are my device details: system model: MACH-WX9. Your machine should reboot directly into the UEFI settings, look for an option (probably under Security) called "Reset fingerprint scanner on next boot" or something similar and see if this helps. I worked with Microsoft support, and we tried reinstalling drivers etc. Jul 27, 2019 · I am having trouble trying to use Windows Hello. If resetting your Windows Hello Fingerprint is not working, there might be something wrong with your PIN. Face recognition does not work either, tried setting that up as well and says something went wrong. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Ensure that you have set a password and PIN code for your account. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows Nov 27, 2022 · I recently updated my system with the Windows 11 22H2 update, and after the restart, I was unable to sign in with my fingerprint or PIN, therefore I had to reset the PIN through my Windows account. Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. " To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Whats funny is on a Windows 10 box i was able to setup just fine but I Learn how to fix the Fingerprint reader not working on Windows 11. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. " Foll Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. When you attempt to configure your fingerprint reader, your computer m Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. Option 2: Restart Biometric Services. 2. Few users report The option to Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. I tried updating all the drivers but nothing works out. please help me to figure this out. - 8959066 Hi, ever since ive downloaded windows 11, these options were always unavailable. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Press the Windows key, type "Core isolation", and launch 2. Nov 18, 2022 · After updating to WIN 11 my fingerprint recognition stopped working. Follow the on-screen instructions. Fingerprint reader - This option is currently unavailable on Windows 11. Now click on “Change settings that are currently unavailable. Please advise. Check for & uninstall updates that caused the problem. . Step 4: Click on Remove to delete the Jan 29, 2024 · Windows Hello "This option is currently unavailable". Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Oct 2, 2022 · I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. g. I'm actually not sure there are any older versions of the drivers on my device. Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. The following Group Policy setting does not currently allow logon or sign-on through facial recognition: Computer Configuration/Local Policies/Security Options. Change your finger position slightly a few times. system manufacturer: Huawei Check if your device supports a fingerprint reader. I cannot enable any of its features . Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". On the Windows Hello welcome screen, click Get May 15, 2024 · So far, nothing I have tried has made any difference. I cannot setup my fingerprint recognition as it is showing that this option is currently unavailable. Biometric options worked before computers were added to the domain. Nov 4, 2024 · 3) Select Windows Hello Fingerprint and click Remove. Follow the prompts to reset your PIN. Hi, ever since ive downloaded windows 11, these option were always unavailable. Access Settings > Accounts > Your info, then choose "Sign in with a local account instead" and follow the prompts. After that, select Set up to set it up again. Please see links below for more information. 5. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. -re-installing the driver. May 4, 2024 · I recently purchased a new laptop with Windows 11. Welcome to Lenovo and Motorola community. Delete the PIN and set a new PIN. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Jun 28, 2018 · I am able to login to my domain account using password and it prompts me to set up facial recognition and pin. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. Oct 4, 2024 · Note: If your PC doesn’t have a certain option, like facial recognition or fingerprint scanning, then you’ll see the message: “This option is currently unavailable. Right-click on the Start icon and choose Run. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. 3) Expedite install of all Windows Updates (including Optional) in Settings > Update & Security > Windows Update > Check for Updates, watching for needed restarts, then go back to check again until no more are offered. "Core Isolation" Disable Steps: 1. When expanded, Windows Hello says 'Something went wrong. PIN and fingerprint are no longer grayed out. Locate Fingerprint or Facial Recognition options and click Remove under them. Kindly guide me through the problem. Click on the Search icon, and type services. Once you open Run dialog box, insert services. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. Therefore, I can't even change my pin. " Apr 4, 2023 · Install any available updates. Enable Biometrics in Group Policy Editor. I have tried the above not no avail. I can see that you're experiencing an issue with the Fingerprint feature that says "This option is currently unavailable". 1. They're pricey, but cheaper than buying a new laptop just to get facial recognition Sep 2, 2024 · It says (this option is currently unavailable). This is situation making me angry. Thank you, James Country/Region: United States loader Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Enter the user’s email address and password after clicking Connect. I tried many things if find online as a fix but it is not working. About Lenovo + About Lenovo. " Dec 9, 2024 · 1. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. I've tried: -updating the driver. If you haven’t yet set up PIN yet, you need to add PIN before using other sign-in options. 3. "option currently unavailab Dec 2, 2023 · Options for fingerprint and facial recognition can't be used, the following message is the option is currently unavailable. Can anyone Mar 29, 2022 · This Option is currently unavailable. Dec 20, 2024 · However, Settings | Accounts |Sign-in Options | Fingerprint Recognition says that Fingerprint reading is unavailable (even though it is set up). Ensure the fingerprint reader is enabled in the BIOS. Things I've tried: Restarting. Uninstalling and reinstalling the fingerprint driver Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Click Accounts and select Sign-In options. The option to add a finger or remove the fingerprint are greyed out and not clickable. If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support. Feb 21, 2025 · If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. What should I do regarding 1) no password option and 2) PIN (this option is currently unavailable)? PS. When I go to login, I have options for facial recognition and pin. If you face the same error, read the instructions below to fix the problem. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. *Some of these settings are hidden or managed by your organization. When you’re adding your fingerprint, place your finger in the middle of the Fingerprint Power Button with light pressure. - Install the drivers package. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Mar 20, 2025 · Repeat steps 1 through 4 to set up the fingerprint reader again. If this answer helps you please mark "Accept Answer" so other users can reference it. 🔒 Discover solutions to resolve the "Windows Hello Fingerprint: This Option is Currently Unavailable" error with our helpful troubleshooting guide. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Select Troubleshoot > Advanced Options > UEFI Firmware Settings, then click Restart. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. nothing works to get this sodding windows hello to work on a domain joined system !!! Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a FIXED: Hey guys, I was having the same issue where in the fingerprint setting says "This option is currently unavailable" and in device manager -> Biometric devices -> "ELAN Fingerprint driver" doesnt show up and the device is stated as unrecognized somewhere down in device manager with an exclamation mark. Aug 6, 2020 · Thanks for your response. So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. " This is true for the options for the fingerprint scanner and PIN as well. This option is currently unavailable. Apr 20, 2024 · But sometimes you may notice the fingerprint scanner not working on Windows 11. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. was able to change my pin by clicking on the option and choosing remove. What should I do? Even though there is a scanner in my laptop. Jun 18, 2022 · - Remove your fingerprint, then set it up again. Update and confirm BIOS / Windows packages / drivers with the latest version on your laptop Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your laptop. When I first signed in, I set up the fingerprint but it seems to be a bit fidgety so I was hoping to reset it or test out the facial recognition. After this Windows 11 fingerprint setup, try to use your device with the newly added fingerprint. The fingerprint option has completely disappeared on my laptop like it never existed. Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Dec 18, 2024 · All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. It should now work properly. However, if I try logging in with either of these options, it tells me the Credentials could not be verified. And, as noted above, simply disabling and reenabling the fingerprint reader in device manager fixes the problem, until my next reboot. Nov 3, 2023 · Note: The sign-in options of Windows 11/10 may vary depended on the different hardware devices. " I have fully updated windows as of 8/1/19. Add the PIN, then the Fingerprint. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. " Try again later. Jun 5, 2024 · Under "Windows Hello Fingerprint", check if there are any error messages or options that need to be set. Sep 24, 2024 · With this option, your OS will automatically scan for newly available updates. msc and click OK. It only supports fingerprint as per the user manual document. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Sep 10, 2020 · 9. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Aug 15, 2016 · Then click on "Sign-in Options". Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Oct 5, 2024 · Could you please help me to solve Fingerprint recognition, Facial recognition and PIN (windows hello) it shows 'This option is currently unavailable' - 9201516 Jan 15, 2024 · I can’t set up fingerprint recognition in Windows 11. I cannot remove this option to set it up again. Looking forward to hear from your end. Switch to set "Off" for Memory Integrity 3. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. -changed Credential Manage to automatic. Jul 19, 2024 · Step 1: Open the Settings app on your PC. However, with Microsoft’s release of its latest Windows 11 OS, many users have reported that the Windows Hello fingerprint recognition is not working on their PCs and/ or laptops. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I have May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Uncheck “Turn on fast startup” and click on Save changes. Nov 27, 2024 · Hello, this is Emily. Aug 17, 2019 · Reset Facial Recognition and/or Fingerprint Options. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. From the left-hand menu select Sign-in options. Update System Drivers. Step 2: Select Accounts in the sidebar and click on Sign-In Options. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. This could work if Windows Hello Face This option is currently unavailable issue is caused by random bugs due to poor general updates. I can't insert picture, failed to import. Nov 5, 2018 · Adam · January 29, 2020 at 4:55 am does not work at all on a domain joined laptop. I included a photo below of the options I saw for your reference. It states, 'This option currently unavailable' and along with 'Something went wrong. Turn off Fast Startup. Interactive logon: Do not display last user name: Enable. FingerPrinter reader issues fixed on Windows 11. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Modify Windows Hello Group Policy settings. for e. The cause can range from a particular Windows update to an incorrectly configured Group policy. ” Setting up Windows Feb 14, 2023 · The Windows Hello fingerprint recognition is one of the quickest and most efficient sign-in options for PC or laptop users. You should wait a bit until all recommendations are updated, then reboot your PC. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Jul 13, 2023 · When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. Three of them saying this option is currently unavailable. It is hard to tell why this could be happening. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. Mar 15, 2020 · This will take you to 'Choose an option' blue screen. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Add another fingerprint. May 3, 2024 · I recently purchased a new laptop with Windows 11. One day, I reset my fingerprint on my lenovo thinkbook 14s iwl and when I later checked, the option for signing in with a fingerprint was gone. Try using Windows Hello fingerprint authentication again. I get through it successfully. Method 6: Reset Facial/Fingerprint Recognition. Go back to "Access Work or School" in Settings -> Accounts. Switching to a local account can resolve these conflicts. It was working ever since I got the laptop, but not now. Resolution. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. This thread is locked. Everything works, as far as I can see, except the facial and fingerprint recognition sign in options (Windows Hello). In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. You can vote as helpful, but you cannot reply or subscribe to this thread. Feb 1, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. After your computer restarts, check if Windows Hello is working. Dec 5, 2020 · If you're not ready for a new PC, you can opt to buy a supported external webcam like Logitech's Brio 4K Pro or Razer's Stargazer. I went through the device manager and not sure why I don't have a driver for fingerprint reader anymore. Step 3: Click on Fingerprint Recognition. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. If you are unable to set up the fingerprint reader, try the following steps. Windows Hello fingerprint detection is currently unavailable. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Oct 3, 2021 · Thanks for the steps you gave. Select PIN first, then set fingerprints. But somehow, after few updates later, I can't use windows hello to sign in. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. I'm currently running my computer on Windows 11 Home. You may need to reregister your Hello options if needed. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Oct 24, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings [Notebook] Troubleshooting - How to fix Fingerprint recognition problem [Windows 11/10] Troubleshooting - PIN (Windows Hello) Login Failed May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Try again later". Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Reset fingerprint login. The last Windows Hello option is the pin, which works. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Double-click on the Credential Manager. This guide covers re-registering your fingerprints, updating or reinstalling drivers, checking hardware and services, resetting biometric data, and more. This option is currently unavailable and Facial recognition (windows Hello) . On the Accounts window, select Windows Hello Fingerprint, and then click Remove. 4) Click Get started and follow the on-screen instructions to add your fingerprint again. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Press Windows Key + I to open Settings then click on Accounts. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Feb 5, 2020 · In Windows, search for and open Sign-in options. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. Why does my laptop say, "This option is currently unavailable"? This usually indicates that your laptop didn't come with a fingerprint reader, it's disabled in the BIOS, or the drivers are missing. I have gone into the device manager, biometric devices and reinstalled the driver. Once complete, try rebooting your system and log in with your fingerprint. Jan 30, 2025 · Fingerprint Recognition (Currently Unavailable) After reinstalling driver from manufacturer I've been having an issue with my fingerprint reader not working. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Ensure s Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Cannot set up the fingerprint reader. If you want to sign in via the fingerprint or facial recognition, the fingerprint scanner or IR (Infrared) camera is necessary on your computer. Fix 3. I've had my Lenovo Yoga since about June 2020 and have been able to use Windows Hello to sign in. Oct 27, 2022 · 4. Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. Check the specific OS build of your Windows Settings > System > About. Oct 29, 2023 · This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. Under "Windows Hello PIN", click on "I forgot my PIN". However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. If you still encounter issues please let me know and I can help you further. Credential providers are the primary mechanism for user authentication—they currently are the only method for users to prove their Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. Threats include any threat of violence, or harm to another. However, the option for fingerprint recognition sign-in is displayed as "This option is currently unavailable; something went wrong. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Previously I have had messages saying my organization requires I reset my pin. Nov 13, 2023 · I have just updated to windows 11 but my fingerprint is not working. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. “ 5. If you see "This option is currently unavailable", try clicking the Remove button and then resetting your fingerprint. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. My computer (Windows 10 1903 18362. To remove your fingerprint, select Start > Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Feb 19, 2024 · Let the Fingerprint scanner dry thoroughly, and then check the Fingerprint recognition function again. Fingerprint and PIN are no longer greyed out. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Jan 10, 2024 · Click on "Accounts" and then click on "Sign-in options". I have also tried alot of other suggestions within the group policy on server 2016 and also local policies on the laptop. If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. com Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Perform a Windows Reset. Dec 11, 2019 · Reset fingerprint & facial recognition options. -disabling and re-enabling the driver. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". Click Connect and Enter the user's email address and password. Try again later'. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. May 23, 2023 · If you see the message "Windows fingerprint recognition currently unavailable", you can try various solutions to troubleshoot the problem. When I clic on any of these options, it says "Something went wrong. Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. Please enable it to continue. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Resetting the computer doesn't fix the issue. About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. On the Services console, scroll and right-click Windows Biometric Service. Restart your computer. -edit registry values. By default, this Group Policy setting is disabled. Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. sxyafuz avz mggl ksiih xkzjv yxnmguu lbf aehxxc rjpxz ufcvuvm tpbg hpas wstqqu nhjhm eixjgr